I don't accept returns
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Returns and exchange details
Please contact me immediately if you are in any way unhappy with your item(s). I want you to enjoy your purchase! While I stand by all of the items that I list in my shop, I am willing to work with you to ensure your satisfaction.
I will handle exchanges on an individual basis as the need arises. After 14 days, all sales are final and items cannot be exchanged.
If you receive damaged item, please send me a photo of a damaged package and I will send you another one. Please note that you will be responsible for shipping costs.
Ready-to-ship items will be shipped within 3-5 business days of payment clearing.
If unavoidable circumstances arise that prevent this, I will let you know and we'll work something out.
Made-to-order items can sometimes take longer, depending on the nature of the work. If you have questions about my current turnaround time, don't hesitate to ask!
If you have any specific needs concerning your item's shipping (for example, insurance, expedited service, etc), simply let me know and I will try to accommodate you to the best of my ability. Please be aware that shipping modifications may require additional fees.
I currently accept PayPal or credit/debit cards via Etsy listing.
If you are unfamiliar with PayPal, please note that you do NOT need an account in order to make a purchase. All you need is a credit card, debit card or bank account. Please visit http://www.paypal.com for more information.
I require payment within 2 days of a purchase. Orders will not be shipped until payment has cleared. Buyers are responsible for any import taxes or tariffs in their own country.
Prints CUSTOM ORDERS are welcome. If you see something you like, but would prefer a slightly different design or color, please don't hesitate to let me know.
My price list is available upon request. All custom orders will be non-refundable.
It is easy to change text and colour of the text on greeting cards, it should be approximately same amount of letters, then it is for free. Changing font it is not always so easy as it looks like. All depend on how many time we will spend finding the best result.
FEEDBACK is greatly appreciated. I would love to hear what you think of the item(s) and service you receive!